Reduce Unbilled Hours: Strategies for Accountancy Firms

Published 9 August 2026

Most accountancy practices bleed billable hours because of one glaring issue: manual time tracking. It's the kind of problem that creeps up on you. You think you've logged everything accurately, but at the month's end, you're left wondering where those hours went. The truth is, without the right systems, you're likely losing up to 15% of your billable hours. That's not just a statistic; it's a reality we've seen playing out in firms across the UK.

The Hidden Cost of Manual Time Tracking

Manual time tracking is inefficient and error-prone, leading to significant losses in billable hours. Accountants who rely on spreadsheets or paper logs often miss recording short tasks, leading to revenue loss. According to our observations, practices that switch to automated systems can save up to 15% of their billable hours, which translates to tens of thousands of pounds annually. Automation not only captures every billable minute but also reduces the administrative burden on staff, allowing them to focus more on value-adding activities, like client advisory.

Consider the case of a mid-sized firm we advised last year. They were losing about 10 hours per week due to manual tracking errors. By implementing an automated time-tracking solution, they recaptured those lost hours, increasing their monthly revenue by approximately £4,500. It's a simple shift that redefines productivity and profitability.

Streamlining Client Onboarding: A Crucial Step

Client onboarding is often a drawn-out process, especially when handled manually. Typically, onboarding involves several steps, including Know Your Customer (KYC) checks and GDPR consent capture. These processes, when done manually, can extend over three weeks. However, with the right software, this can be reduced to just three days.

ilmove Accountancy simplifies this by automating KYC and capturing GDPR consent online, speeding up the process dramatically. A firm we worked with managed to reduce their onboarding time from three weeks to just five days, allowing them to take on more clients without compromising service quality.

The Impact of Unpaid Invoices

Outstanding invoices are another area where accountancy firms lose out on revenue. Unpaid invoices can eat into margins, and manual chasing is both time-consuming and often ineffective. Practices that automate their invoicing and follow-up processes see a significant improvement in cash flow.

ilmove Accountancy excels here, automating invoice generation and reminders. For instance, the automated system can send payment reminders at regular intervals, reducing the time accountants spend chasing payments. A small firm using ilmove Accountancy reported a 30% reduction in their average payment cycle, thus improving their cash flow.

How ilmove Accountancy Changes the Equation

ilmove Accountancy offers a comprehensive solution to these common accountancy woes. By automating time tracking, firms capture every minute of billable work with precision. The software integrates seamlessly with your existing systems, ensuring that no billable hour slips through the cracks.

The client onboarding process is another area where ilmove Accountancy shines. By automating KYC checks and GDPR consent captures, it reduces onboarding time from weeks to a matter of days. This allows firms to onboard new clients quickly and efficiently, without the usual administrative burden.

Additionally, ilmove Accountancy's invoicing tools automate both the generation of invoices and the tracking of outstanding balances. This feature ensures that firms chase fewer outstanding payments manually, which directly boosts revenue. With automated reminders, clients are less likely to overlook payments, and firms can maintain healthier cash flows.

If you're still logging time and tracking unpaid invoices manually, ilmove Accountancy can transform these processes. By automating these tasks, the software not only saves time but also reduces errors, ensuring more accurate billing and faster payments.

Practical Steps to Implementing Change

Transitioning from manual to automated processes doesn't happen overnight, but the benefits are well worth it. Start by identifying the areas where your firm loses the most time. Is it in tracking billable hours, onboarding new clients, or chasing unpaid invoices? Once you know where the inefficiencies lie, consider how automation could address these challenges.

Tools like ilmove Accountancy are designed to integrate with existing systems, making the transition smoother. Training your team to use these tools effectively is crucial. Ensure everyone understands the benefits of the new system and how it can lighten their workload.

The key to success lies in gradual implementation and continuous improvement. Start with one area, such as time tracking, and gradually implement other automated processes. This phased approach allows your team to adjust and ensures a smoother transition.

Ultimately, the goal is to free up more time for high-value tasks, improve cash flow, and enhance client satisfaction. By reducing unbilled hours and automating repetitive tasks, your firm can achieve greater efficiency and profitability.

See how ilmove Accountancy handles it: https://accountancy.ilmove.com

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